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K S.

Contributor Level

Total Points
91

1 Review by K

  • BiteSquad

1/24/20

Bite squad asking for personally identifiable information. So, my wife and I decided we wanted Mexican food for dinner tonight. I open the bite squad app to order food like we've done before a number of times in order to nice plates from a local Mexican restaurant. Shorttly thereafter I check on the status of my order and it says cancelled. There is an option to "re-order", so I do. As I'm looking at the app it says "canceled" again. So I choose to re-order again and it canceled once again. So I called the restaurant directly and they said they never got my order. So I start texting with bite squad and informed that they want a copy of my drivers license and my credit card in the form of a picture sent to them. What fool would do that? Where would those pictures and that information end up? I can't imagine a better case for financial insecurity than complying with this demand. In all of my years of using a credit card and ordering food or Amazon products etc. I've never had a single company ask for this. I am so mad at the thinly veiled apologies about "my security" and needing this to unlock my account or some other bull$#*!. Definitely the last time I ever use this company and I'm going to make sure and tell everyone I know to steer clear of them. I've repeatedly asked them to have a manager called me and they refuse. Go elsewhere for your food delivery.

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