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27 Reviews by K

59 Views
5/30/21

Last year I was sent a Mother's Day gift by one of my children and it arrived two weeks before Mother's Day.
This year I was sent another gift and it arrived today, May 29,2021, in a very damaged condition. The two chocolates most likely sat in heat for over two weeks and are completely inedible. Don't waste your money!
UPDATE: After emailing Greetabl, was offered to choose another gift to be sent. I chose something non-perishable lol. They apologized and I'm left to wonder if they need to use a different shipping method. They still definitely need to work on timing, though.

2/8/21

Toner was shipped without an outer box and was received severely smashed. I opened box to see if cartridge was cracked, but it is encased in plastic to keep it fresh, so I can't really tell if the cartridge is good to use until I actually need it. (If it is cracked, I won't use as I don't want toner to coat the inside of the printer). And, of course, once the toner box is opened it is not returnable or exchangeable. Will be ordering from HP from now on... the price is 1 penny more and they package appropriately.

Tip for consumers:
shipping by US-dynamex is extremely poor.

Products used:
haven't used toner yet ... bought a new printer last week and purchased additional toner for future use.

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Quality
1/12/21
Verified purchase

Ordered on December 1,2020 and credit card was charged on December 2,2020. Then I heard nothing until I contacted them on December 17,2020. And amazingly that was the day the tracking number arrived by email. And then... nothing. No product. No contact. On January 12,2021 I decided to dispute charge with credit card company as there is a 60-day window and that is fast approaching. When I went one last time to the tracking information, it indicated product is "supposed" to arrive January 13,2021. Even if the product is superb, there is no excuse for a 6 week wait, unless the company was overseas, which it is not. Unless you like waiting an extraordinary amount of time to receive, I'd order elsewhere.

Tip for consumers:
be prepared to wait at least 6 weeks for your order

Products used:
don't know as I haven't received item yet; shipping has been 6 weeks now

12/4/20

Not only was it extremely expensive to get it shipped (we have no local stores anymore) — about $17 for four items, it took TWO WEEKS to arrive!
On top of that, Harry & David online only offers larger packaging for most items, making already overpriced items even more so. No value for price... shop elsewhere.

Tip for consumers:
Just don't.

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10/20/20

I am not sure why there are negative reviews of this company because my experience was AMAZING!
I ordered a top in the wrong size using PayPal and called them to exchange it. I was told they can't exchange when PayPal is used; however the representative offered to stay on the line while I ordered it so she could give me a code for a better price than the first time I ordered AND she refunded the shipping about 20 minutes later. During the whole transaction she was nothing but kind and understanding.
This is a company I will absolutely buy from again!

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9/22/20

Been using Zyrtec for over 25 years. If I skip even one night I noticed I have trouble breathing. I had in the past tried several different medications for my allergies and this one is the all time best. I do take it at night, though, because it can cause drowsiness.

10.6K Views
9/22/20

I've ordered from them several times and every single time my items come packaged really well and protected. Their prices are competitive and their selection is extensive.

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Value
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Quality
347 Views
9/22/20

Nasty taste, and apparently increased the mucous in my throat about 10 minutes after using, then the coughing started. Worst of all, it didn't even work!

335 Views
9/13/20

Besides tasting good, this little cough drop really does the job. I always keep some in my purse since I have allergies and tend to cough more than most people.

242 Views
9/13/20

Immediately upon getting to my stomach, I was in the bathroom vomiting. I'd rather have an upset stomach!

21.2K Views
9/12/20

While the shipping was extremely quick, the product is not as fresh as we expected. There are no expiration dates on any of the products. The website description details storage suggestions, but the products are definitely not fresh. With the products being a bit overpriced, we will not order from this website again.

Tip for consumers:
maybe just buy items at your local store ... for freshness' sake =)

Products used:
We purchased: Roasted & Salted Peanuts In Shell, Butternut Peanuts, Boston Baked Beans,
Chocolate Peanut Butter Pretzel Bites, Maple Double Dip Peanuts, Mini Yogurt Pretzels, California Apricots

Service
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Quality
7/11/20

Disclaimer: we did place our order during the COVID-19 crisis.
We were told initially our order would ship the week of June 14,2020; it actually shipped June 25,2020 and arrived July 2,2020.
We are disappointed with the fit of the cover because we submitted pictures and detailed dimensions. In addition, the straps for the bottom of the cover were missing so we had to ship it back (at their expense).
By the time the cover will get back to us, it will be over a month past the time we were initially supposed to receive it. No discount was offered for the mistake and the inconvenience to us.
Based on the fit, lengthy delay in receiving the product, and lack of care for the mistake made, we don't recommend this company.

Optumrx
15.6K Views
6/1/20

Possibly the worse mail in pharmacy we've had to deal with the last 20 years. EVERY time we order online there are "glitches" including, but not limited to, our credit card information being deleted or rejected, prescriptions not being filled even though we have an email saying they are on the order, being told completely different information each time we call in, losing information the dr. has proof they sent, etc. necessitating numerous, lengthy phone calls to get what we need.
They also keep calling (almost every week) to "review" our medications. We thought this was required (it is NOT) so we agreed the first year. Someone who pretty much knows nothing about medications, purpose, and interactions tried telling us how to take our medications, or we should not be on certain medications, or we should switch to different ones (had they actually looked at our records they would see those were prescribed in the past and didn't work). After almost an hour, we told them we needed to stop the "review" as we felt our doctor knew best what to prescribe and why.
It's been worse than buying a car and we have to go through this every 3 months. Only a year and a half and hopefully the state will contract with a different company. =(

Tip for consumers:
know that what you order may or may not actually be ordered and you may have have to make numerous, lengthy phone calls to get it straightened out

Products used:
theirs, we don't have a choice unfortunately

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Quality
3/23/20

Decided to try it out and tried to place an order Saturday night... the website said it would be Friday before it was delivered. So I waited until Sunday morning and placed the order... it would be delivered that evening between 6:30 and 7:30 pm. At 8 pm I got a text saying the delivery would now be 9 to 9:45 pm. At 9 pm I got a text saying it would be 10:45 pm before it was delivered. Then, lo and behold, the shopper was shopping!... and then I was told the store was closed. The shopper said she would have them call me in the morning; I didn't get a call until 4:30 in the afternoon on Monday. I was on hold two hours and then disconnected. DON'T waste your time!

Tip for consumers:
Do your own shopping.

Products used:
none I couldn’t get the delivery.

Service
Value
Quality
2/28/20

We ordered a rug from Overstock. The delivery company, Estes, called to schedule delivery only the day before. We couldn't be home due to multiple doctor appointments as I've been very sick. They would not change the delivery address (less than 2 miles away) without a fee, and tried to impose a fee for "storage" if they couldn't deliver within the next 3 days. The delivery company said the only option is to return the item.
AND Overstock is imposing a 25% return fee PLUS return shipping to be deducted from the refund. Basically we'll have almost paid for the item but not have the item. PLEASE be aware of the price of doing business with Overstock!

UPS
51.4K Views
1/4/20

For the last year, UPS has delayed delivery of the majority of our packages for no apparent reason. The latest experience was this week; the local UPS received our package at 7:55 AM Tuesday morning and held it until Friday afternoon before delivery. We personally do not ship UPS and really don't like businesses using UPS to ship to us, as we find them extremely unreliable.

Tip for consumers:
They only guarantee items if THEY pack for you, and you pay them to do that.
Also, DON’T let them package and send items back to Amazon for you or you may find they never got back to Amazon! and they will tell you they “have no record of that shipping number in our system” even though you have a receipt!!!

Products used:
After one experience using their shipping to send something to a friend and they wouldn’t replace the broken item in an obviously dropped box (smashed corners, holes in box, etc.), we decided there are better ways to ship.

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12/11/19

We have been customers for over 35 years and this year we ordered the same ham we have for the last 4-5 years. Instead of receiving the glazed, spiral cut, bone in ham we ordered, we received a sliced ham with no bone, and definitely not spiral sliced.
When I called customer service (after no response to 2 emails), the representative asked what I wanted him to do. I told him I wasn't sure what he meant and he told me "you got the ham, you ate the ham, so there's nothing we can do."
This is the thank you for being a loyal customer from this company. We will be purchasing any future ham from other sources (at about 1/2 the price) in the future.

9/24/19

Mailed a package a week before it needed to be delivered; was told at Post Office "no guarantee but it should be there on time."
A week later, it hadn't even left the state! Over $25 for this "service."
Any wonder less and less people are using postal services?!

LG
3K Views
9/17/19

Three years ago we purchased a refrigerator from Sears the salesman told us was a Whirlpool. Almost exactly 3 years to the day we purchased it the compressor failed. Turns out it was not a Whirlpool, it is an LG. $420, over $200 worth of food loss and two months later, the refrigerator works but is now noisy. We wonder each day if the compressor will fail again. The LG model touts a linear compressor... NOT a good compressor at all. That wasn't the only thing that failed in our refrigerator... it needed pretty much all new mechanics. LG makes decent electronics... but not appliances. That's why Whirlpool sticks to appliances... it's what they're good at.

8.9K Views
6/21/19

Purchased a Kenmore refrigerator in April 2016. We were told by salesman it was made by Whirlpool. Quit cooling and freezing almost exactly 3 years later, this past April 2019. Turns out refrigerator was actually made by LG... a brand we NEVER would have purchased... and the compressor failed. According to Sears repairman this is VERY common for LG. Had to wait 3 weeks for parts, and when he came back to install compressor, found out coils had pinholes. ANOTHER 2 weeks later it was finally fixed... to the tune of $420 (labor costs only as compressor was still under manufacturer warranty). And Sears only gives 4 hour windows for repairs; with the 2 hours to do the actual repairs, we "lost" 6 hours of our day :(

K Has Earned 28 Votes

K S.'s review of Nuts.com earned 6 Very Helpful votes

K S.'s review of Optumrx earned 3 Very Helpful votes

K S.'s review of DSW earned 2 Very Helpful votes

K S.'s review of Harry & David earned 4 Very Helpful votes

K S.'s review of Sears earned a Very Helpful vote

K S.'s review of Overstock.com earned 2 Very Helpful votes

K S.'s review of UPS earned 3 Very Helpful votes

K S.'s review of UPS earned a Well Said vote

K S.'s review of Ring earned 3 Very Helpful votes

K Has Received 1 Thank You

kirstenm13
kirsten m. thanked you for your review of Flonase

“I have used flonase for a long time and developed a polyp in my left nostril, which is a side effect of flonase. I weaned myself off and my polyp has gone down as well. Win win for me”

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