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Krystl M.

Contributor Level

Total Points
80

1 Review by Krystl

  • Hoverboardcloseout

1/6/17

I Ordered 3 Hover Boards on November 28,2016 with the promise of them being delivered before Christmas. I got a email saying they were out of one of the colors I ordered so I agreeded to take a different color. They emailed me back saying my boards were going to be shipped out next day. I waited and waited and Nothing for shipped out. On December 20,2016 I got a email saying they have refunded my money back to my account. As soon as i read the email I immediately called to ask why my money was refunded. They told me because they ran out of boards all together so I would not receive my order before Christmas so they refunded my money. I then proceeded to ask well if that is so then how long would it take to receive my money back into my account so that I can purchase the boards else where. I was told from the time the refund was sent from their end it would take approximately 72 Hours for the money to show back into my account. Well here it is January 6,2017 and I still have not seen my Money go back into my account. I am wondering Has Anyone Else Who Was Refunded Any Money Gotten Their Refund Yet? If So How Long Did It Take To Post Back Into Your Bank Account? Every time I call the company there is no manager that can be reached. Please Someone HELP! I JUST WANT MY MONEY BACK.

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