Thumbnail of user krystlew3

Krystle w.

Contributor Level

Total Points
80

1 Review by Krystle

  • SWELL

1/2/17

I bought a wetsuit it had a hole in it so I returned it along with 3 other items. Two weeks and no credit back I contacted customer service they said they had no way of tracking returns other than me logging in the websit except my tracking number said it was received two weeks prior and the website with my order said nothing about a return. Another week goes by I reach out again and they send me 4 gift codes for store credit. I needed my money back so I could get a wetsuit like I intended in the first place. Now Have no wetsuit and 300 credit to a store I don't want to buy anything from. They send me merchandise that's damaged it's returned in the 30 day window AND I don't get my money back BEWARE when shopping this website. They will take your money.

Krystle hasn’t received any votes.

Krystle hasn’t received any thanks yous.

Krystle doesn’t have any fans yet.

Krystle isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user karaj103
Kara J. reviewed SWELL
12/18/23

Purchased from this company, they sent me a tracking number. So I tracked it everyday for 3...

Thumbnail of user kate36
Kat E. reviewed SWELL
7/2/23

Don't buy this place is a scam! I bought 2 dresses and after waiting past the stated time frame...