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krystle h.

1 Level 1 Contributor
  • 3 Reviews
  • 8 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Society, Computers & Technology

Member since October 2014

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3 Reviews by krystle

I should know better by now than to shop as these bootleg online sites. I saw 2 nice affordable wigs that i thought i would like. I finaly get them and its 2 of the same #1 and #2 they look bad. I reach out to customer service like the site says. They reply 2x and when i asked for the return address like they said they would provide, they stop replying. So with that being said dont bother ordering from them the pix did NOT match the items they sent me at all.

Tip for consumers: dont bother. if the item isnt what you thought they will stop responding to you. What kind of customer service is that ?!!

This site used to be legit over the last 2yrs idk what happened. I ordered a watch last wk it came todaynot at allwhat i orderedand i can't get on the site or call. Wth?! I want to get a refund. I willnot be doingshopping any more withthis site idk whathappened to you guys
When your gut tells you to do something, DO IT. I usually alwayssss deal with EBAY i was being cheap i found this dress on sammydress and i learned you get what you pay for. Being cheap caused such aggravation! Their customer service sucks to the utmost! I am livid with them and will NEVER everrrrrrrrrrrrr order from them every again! It shouldnt take this long to process a return, for customer service to get back to you or speak to period! If you have any sense dont order from them, go to ebay and get it!

Tip for consumers: dont bother ! get it from ebay at least they get back to you and have good customer service !

sammydress h. – Sammy Dress Rep
Dear krystle h.

Thank you for your important feedback and for letting us about your experience with us.
We regret any inconvenience or frustration that your experience has caused you.
Would you mind to tell us your order number firstly so that we can check for you, please? Or, you can just send email to our email address :aftersale01@sammydress.com so that we can help you ASAP.
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.

Best Regards
Sammydress Customer Service

krystle Has Earned 8 Votes

Krystle H.'s review of Ic3.gov earned a Very Helpful vote

Krystle H.'s review of Bluefly earned 4 Very Helpful votes

Krystle H.'s review of Sammy Dress earned 3 Very Helpful votes

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