I got a gift card for my birthday for a year subscription. I went to the site to redeem the gift card and the site couldn't process the gift card. No error message or anything just didn't work. Then I tried to email support and get someone to call me. I scheduled a call for a certain time. They called me 2 hrs outside that time and then I missed it. You can't call them back only email them... what a dumb $#*!ING company. I don't even want to do it anynore. I'd like a refund for the gift card.