Thumbnail of user krystall18

Krystal l.

Contributor Level

Total Points
80

1 Review by Krystal

  • DHgate

10/2/17

This seller offer me $1 refund when I ordered $56 didn't received no tracking update in over thirty days. He threatens me and tells me how stupid i am for not replying right back he then continues to message muilple messages to me saying I can't read English and he wants me to change my reason for dispute then said he would refund me. I wasnt online when i chdck my dispute status i had 8 or so long uglt messages. I never had anyone to message such a message usally theu are polite and teying to make rhe buyer happy most offer to reship. This sellers jist offer me $1 he/she is real piece of crap you don't harasses buyers if you want them to buy from you. If you want rip people off and then send nasty messages I'm gonna tell the world not to order from this piece of crap. My order is not resolved. I will update if he does not refund me like he has said when making his threats. Dhgates needs to read his messages. He or she is not a kind business person. Beach_cmlumy is the sellers name I'm sure he's done so before.

Thumbnail of user sopportc
DHgate C. – DHgate Rep

Hi Krystal,

We understand the importance in getting a resolution on this issue. We checked here and a refund for the amount of $51.6 was processed on this order on 2017-10-02 and the money was returned to the same card account you've used to pay for this order. This will reflect in your account within 10-15 working days but it will depend on the refund process of your bank.

Rest assured you will receive the full refund since this was already sent out from our end.

If you have any questions, please do not hesitate in chatting with us by clicking on ‘Online Chat’ from our Customer Service page: www.dhgate.com/contact/contactUs.do

Sincerely,
Sil
DHgate Customer Service

Krystal hasn’t received any votes.

Krystal hasn’t received any thanks yous.

Krystal doesn’t have any fans yet.

Krystal isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user moebettadinu
Moe B. reviewed DHgate
4/22/24

I get excuse after excuse been dam near two months will Neva order from here again want give me a...

Thumbnail of user marjorieg208
4/17/24

This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...