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Kris W.

  • 2 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Jobs

Member since February 2021

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    9

Review Distribution

2 Reviews by Kris

3/1/21

I just got off the phone with a girl who was very rude and hateful. She was nice at first. I had a very late order delivered to me several days ago. I called about it and I had the nicest customer service person ever. She gave me a $25 credit. I went to use it this evening and it was only $7. I called Customer Service because it wasn't showing up in my account. In the beginning, I was speaking with this girl that was very nice UNTIL I called her out about the $25 credit I was given. She had listened to the phone call. It's right there in the phone call where you can hear the girl gave me a $25 credit. This girl got snippy with me. I got hateful right back. She threatened something about me being unprofessional (I don't work there) so that was silly. I told her she needed to clean her ears out better because I know what was said on that call where the girl gave me $25. I ended up hanging up on her. A customer should not have to deal with someone like that. Earlier on the call, she was trying to get around that $25 credit. I did get a text and am going to retrieve it from my account if possible. Good thing I keep all my messages. I order from this company frequently. If this was my company I would never allow any customer to be treated as I was. Please copy and paste this on any feedback site about this company. There is other competition out there that will gladly take my money and if there is a problem most companies stand behind their word. Do yourself a favor and order from somewhere else. I would hate for anyone else to deal with what I just dealt with. I know what credit I was told because it honestly surprised me. I had fixed dinner and waited over two hours for that delivery. I ordered something to go with dinner. Taking over 2 hours is ridiculous. Supposedly there was bad weather. It wasn't that bad because my 80-year old mother and been out driving that evening. I wish companies taught their employees better customer service because this girl shouldn't have a job after talking to me the way she did. This is definitely not a stand-up company. I will be sharing this review everywhere possible.

Tip for consumers:
If you have problems don’t count on customer service to help.

Products used:
Snacks

3/1/21
• Updated review

Bugs seemed to be getting worked out. I took a survey and I guess this company doesn't like the truth so for some strange reason, they won't let me take surveys. I have always answered them truthfully. This site was good for a long time and I did make money. It does take up a lot of your time but if you get banned from answering a question with the truth then this tells you how this company is.

Used to be good
2/10/21
• Previous review

I can't watch videos and if I can it freezes near the end so I don't get credit. I am also having issues with the receipt part. I usually use the "any receipt" option. It NEVER accepts it. I have to contact customer support. I seem to have to contact them 3 or more times a week over issues. Now they won't respond to emails. It's not my fault this site doesn't work properly. I was told by customer service this platform works best with Google Chrome so that is what I have been using.

Service

Kris Has Earned 2 Votes

Kris W.'s review of InboxDollars earned 2 Very Helpful votes

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