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Kristy H.

Contributor Level

Total Points
90

1 Review by Kristy

  • ReShip

6/14/15

This site has awful customer service. They constantly hang up on me and ignore emails I send.

They screwed me out of $330 - I had a package on here for an eBay customer and I assured him it would ship the same day, and the website failed to mention "they had a payment review polict" that can take up to 48 hours and a customer service representative even told me that it wasn't going through because my card didn't match the shipping address it was going to (duh, it was going to an eBay customer.)

Many fights with this awful company later and the payment review ended up being denied, my ebay buyer pulled out and took his $300 back (rightfully so I guess) and I was never refunded the $31 package that I paid to be delivered.

All around just an awful company with terrible customer support. I wouldn't wish anyone, even my worst enemy, to this website. Has so much potential, too.

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Reship T. – ReShip Rep

Hello. We apologize for any trouble you have experienced with our services. Your concerns are important to us and we wish to work with you in the future to avoid any further payment issues. Please contact us directly at support@reship.com for further details regarding your account

Kristy Has Earned 10 Votes

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Kristy H.'s review of ReShip earned 9 Very Helpful votes

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