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kristyb36

Steven H.

Contributor Level

Total Points
273

2 Reviews by Steven

9/2/18

I used to love Thredup. But the last bag I sent in came back as an insult. $6.65 store credit for a full bag of great items? I am very picky about the things I send in. I only send items with the same quality and brands I would want from consignment. I was surprised when they did not accept a perfect Lululemon tank. Really? It was excellent condition, only worn a couple of times. So I out of curiosity, I went and looked for the same tank and there it was. Now I can't say if it is the one I sent in. But, I would never know would I? They can "say" they didn't accept something and then put it on their site if they wanted to. Or the items they "donate" might get first pick by the employees? I also think they are bumping up the estimated retail price so they can make it look like you are getting a great deal. I'm suspicious. There is no way to know if they are being honest. I sent another bag in last week before I saw how little they paid for the previous bag. If they don't do much better on this one, I am done.

jamesr64
thredUP -. – thredUP Rep

Hi Kristy, we are sorry to hear you were not satisfied with our Clean Out program. Employees are never allowed to pick from donated items. This has never been a policy. Your bag #B2ETX-XNPBD has accrued $31.65 in consignment to this day. To better understand our payout structure, visit: https://thredup.helpshift.com/a/thredup/?s=selling&f=consignment-vs-upfront-offers&l=en
Thank you.

8/31/18

Diane is amazing at what she does. She has so much experience, patience and compassion for those who are struggling with an eating disorder. Diane's office is cozy, supportive and inviting. She has a wonderful therapy dog to sit and snuggle with while discussing difficult issues. She's kind and gentle in challenging our thoughts about food and body image. She's been able to answer any nutrition or food anxieties I've had. She has seen it all when it comes to eating disorders. I will continue to visit her when I need guidance or a little redirecting when it comes to eating. I cannot recommend her enough.

Steven Has Earned 11 Votes

Steven H.'s review of Hopenutritiontherapy earned 2 Very Helpful votes

Steven H.'s review of thredUP earned 9 Very Helpful votes

Steven Has Received 1 Thank You

susanb343
Susan B. thanked you for your review of thredUP

“I agree with your comment. I think something is going on with items going home with employees or selling on the site yet telling sellers they weren't accepted. I sent in brand new in box Cole Haan sandals in season and they weren't accepted?”

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