I used to love Thredup. But the last bag I sent in came back as an insult. $6.65 store credit for a full bag of great items? I am very picky about the things I send in. I only send items with the same quality and brands I would want from consignment. I was surprised when they did not accept a perfect Lululemon tank. Really? It was excellent condition, only worn a couple of times. So I out of curiosity, I went and looked for the same tank and there it was. Now I can't say if it is the one I sent in. But, I would never know would I? They can "say" they didn't accept something and then put it on their site if they wanted to. Or the items they "donate" might get first pick by the employees? I also think they are bumping up the estimated retail price so they can make it look like you are getting a great deal. I'm suspicious. There is no way to know if they are being honest. I sent another bag in last week before I saw how little they paid for the previous bag. If they don't do much better on this one, I am done.
Hi Kristy, we are sorry to hear you were not satisfied with our Clean Out program. Employees are never allowed to pick from donated items. This has never been a policy. Your bag #B2ETX-XNPBD has accrued $31.65 in consignment to this day. To better understand our payout structure, visit: https://thredup.helpshift.com/a/thredup/?s=selling&f=consignment-vs-upfront-offers&l=en
Thank you.