I actually tried to select 5 stars but wasn't able to for some reason. I did have one slight issue when attempting to complete my purchase the first time. I was buying something as a gift, but once I typed in my message I was unable to complete my purchase as the button to check out was no longer functioning. My shopping experience was made so much better though when someone personally reached out to me to assist me with my order even before I asked for help! I will definitely order from here again.