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It appears that zazzle likes to send tracking numbers for items purchased, but the item never gets picked up? Super upset as they have given me 2 tracking numbers, but yet they say neither were picked up by carrier. I call BS. Please don't bother writing back zazzle with the SAME nonsense you give to everyone else on this page, I don't want to hear it, and it's just going to make me more mad.
I wish I had read the reviews before purchasing a groupon for this company! I have been waiting 3 weeks and I keep being told that they are escalating the situation! Escalate it to my door! I want my blanket, or all money back for groupon and shipping!
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Hello Kristin,
We apologize to hear that this happened to you! That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
Thank you,
Joe