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The airline had changed one of my flights which meant that I would have missed my connecting flight. Opodo didn't bother to tell me, I found out by chance.
The process of changing my flight was the most appalling customer experience I have ever had. I literally had to spend hours on the phone and I finally fixed the issue directly through the airline (who took pity on me).
Frequently I was put on hold and then forgotten.
They really don't have a right to be in business.
NEVER EVER USE THEM
Kristin H.'s review of Opodo earned 3 Very Helpful votes
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