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Don't be fooled by the cute looking clothes. They are cheaply made, and not a good deal. They sent me the wrong size on FIVE! Blouses, and then refused to pay for their return. Mailing to China is extremely expensive, costing more than the blouses. Quite a scam. You are stuck with clothes you can't wear, they do not have to pay their mistakes, and you just give up. DO NOT CAUSE YOURSELT NEEDLESS HASSLE! Be sure to read many of the comments.
Kristine L.'s review of NewChic earned 5 Very Helpful votes
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Dear kristine l.,
Thanks for your order and we are sorry for the inconvenience.
We usually reply to your email in 24 hours ( weekend: 48 hours). If you didn’t receive our email, could you please check your spam? Maybe the email was there.
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
About the size, you can find all the details about the sizes of each item on every product page by clicking the "size chart "/ " size guide ". To choose the correct size, we usually suggest that customers take our size chart as the standard reference and choose a suitable size based on your measurement, not the usual size you ordered.
You can also see the note on the size chart of every products page.
If you notice that the size of the product you ordered does not fit you, or the product you have received does not meet the size chart, please feel free to contact the after-sale customer service.
If access via computer:
https://www.newchic.com/Contact-Us-hc10.html
If access via phone/mobile:
https://pwa.newchic.com/customer-service
(Slide to the "After-sale Topics", choose a topic and click on "E-mail Us Now")
Our customer service tries their best to offer you a reasonable solution.
Best regards,
Newchic team