I placed an order only to never have it picked up but I received a text that is was delivered. I called restaurant to see what happened and my order was still sitting there. I called customer service to tell them what happened. They apologized and said they would cancel my order and refund me along with a credit. I told them that I was extremely disappointed because this was my dinner and my husbyhad to go to work without eating. She was again sorry and gave me a $5 credit... lol I will not be ordering through them again.