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I ordered the magnetic iPhone cable back in April and it took forever to arrive and when it did, it was defective. It would not charge my iPhone nor my iPad. I contacted the company about it and they had me send in pictures proving it was defective. I did this and they told me one would be sent to replace it immediately. Well, it is now Mid-August and I still have no replacement cable. I have asked them for a refund but they keep saying they have already sent out a replacement. When I contact them 2 weeks or a month later, I am told the new shipment got lost in transit and another will be sent. This company is a scam- do not order from them. I now have a PayPal dispute going on about this and hopefully my money will be refunded soon through buyer protection because this company will not provide the refund, only excuses. Buyer Beware!
After posting my previous review, eShakti contacted me and gave me credit in full ( price of dress & customization & shipping) towards another dress. The new dress arrived on time, and was of good quality. The only thing that wasn't good was that 2 grommets fell out of the belt of the dress before it arrived. I will keep eShakti in mind when I am looking for a new dress.
I ordered two dresses from the website on April 4,2017. I did not receive the dresses until April 27. On April 11, I received an email with a coupon code for $10 off my next purchase due to "an unexpected rise in orders" and they could not honor the shipping time given at purchase.
Well when they did arrive, one of the dresses did not fit correctly, the straps are too long to the point where my bra shows full in the back and on the sides and the length drags on the floor when it is not supposed to. I paid for customization! For it to work, I am going to have to pay more to get it altered! The other was a long sleeve midi wrap dress which does not have this issue.
I have tried twice to contact the company regarding getting a refund for the incorrectly made dress and have received no response from them at all. Horrible customer service. Horrible. I will say the quality of the fabrics is good, but their customer service leaves much to be desired. They will go out of business if they don't fix the issues they are currently having. With zero communication from the company, I can't say I will ever order from them again, nor encourage others to purchase from them. I never spout off about a problem with companies, choosing to just not purchase from them anymore, but I will give them another few days for a response, if I don't hear back from them I will use social media to tell my story and warn others off purchasing from them. No kidding- I am that disappointed and frustrated.
Kristin C.'s review of eShakti earned a Very Helpful vote
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