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I ordered a $400 ceiling fan that required very complicated wiring, and as such, I can not install it in my home. This is a completely reasonable and legitmate reason to return the item. When I called Wayfair to start the return process, they told they would not accept the item back. Now I am out $400 and am stuck with large item I can not use. Unacceptable customer service. I will never shop Wayfair again.
Kristin B.'s review of Wayfair earned 5 Very Helpful votes
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