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Their automated phone service is ridiculous, and not at all helpful. I was calling to ask about the process for Amazon pick up requests, but when I chose the "package" option available to me on the main menu, it only lets you track a package. When I requested an agent it just tells me the agent will also need the tracking number. Pressing "0" didn't help; the call was ended.
Why is it so impossible to speak to a human?
Kristina T.'s review of US Postal Service earned 2 Very Helpful votes
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