Kristina P.

I ordered a rug for my daughters room, the pictures looked super and I was excited to get it. When it arrived and I opened to lay out it was falling apart, the color were different from the photos not slightly but completely different pieces were coming oi all directions it was a total mess and just so poorly made. I contacted customer service the next day they were so rude and unhelpful with the return process and now that I have returned it and its been at the warehouse for over four days they have yet to issue a refund and when I contacted customer service again today once again so rude and not helpful at all. They just continue to tell you they will email you when they are refund you... yeah well whens that going to happen? No answers given! They were quick to take my money though!