Member since January 2018
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I send an awful lot of parcels and have been using parcel2go...Hermes
I am getting nothing but surcharges now.saying I have booked a small parcel .but according to their measurements it is a medium parcel
The latest 1 is a diary measuring 19 x 12 x3cms
So it's well within the stated dimensions and is a small parcel
I have received YET ANOTHER surcharge saying I have underpaid and according to parcel2go my parcel measures
55 x30 x14cms
I now am having to write measurements of each parcel on the package and take photos of every parcel with a tape measure showing all 3 measurements.so I have evidence
The time it is now taking is beyond a joke
This is fraud as far as I am concerned.Most people would not have any evidence of the size of their parcel.so the companies involved must be getting away with doing this to an awful lot of people
I will be taking my business elsewhere.I just do not know who to use???
This company should be investigated by Trading Standards without doubt
kristina Has Earned 2 Votes
Kristina M.'s review
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