Kristina L.

I had the best time being with time warner but when i moved i had to change and that breaks my heart because i have spectrum and they suck... wish i had you back time warner... i miss you guys and the customer service "baby come back"

I had been a customer since 2002 and never had a big bill in 16 yrs then all of a sudden 700+ phone bill and no explanation... so I went to someone better and cheaper. We love it and the money they are trying to collect I've paid that over the past 16yrs so Bye Felicia

Everytime i call spectrum for anything they are rude non compassionate and don't care about their customers. We are in a financial hardship due to a lay off and i asked for our bill to be extended until next Friday which is 4 days past the last date and i would pay in full they denied it, I'm having major surgery the day before Friday I'm in school online and we have two babies... complete bull$#*!... i was with time warner for a decade and if i needed help they helped me really considering switching to DISH... at this point i have had spectrum for a year and hate it... the commercials are lies... rude customer service... not willing to add a few more days really... not happy with them... so sad