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Kristi K.

Contributor Level

Total Points
207

1 Review by Kristi

  • Storesuper

4/25/18

What a joke! I ordered 2 pairs of Nike Shox from storesuper.com, which I found through FB. Its a very well made site that looks to be based out of Delray Beach, FL. WRONG! Its out of CHINA.
His name is Wu Jinzhao
Address is: Baicheng Village no 145
Chengxiangqu Pitianshi Fujian
ChengXiangQu
PuTianShi FUJIAN *******
Phone is *******370

It wasnt until I recieved my CC statement and had an international exchange rate fee that I even knew anything was up. I got back on the site and saw that my shoes could be coming from China and would take upto 25 business days for delivery. Ok, so on the 25th day I got a delivery, yes, but only ONE pair. Ok cool... due to there being mishaps all the time I gave it double the amount of time for the second pair to arrive Incase there was a backorder issue or anything like that. Nope. Never recieved the second pair. But I DID cancel that card right away when I got the statement due to the exchange rate fee being on there (the purchase was still paid for, it wasnt cancelled or anything, I just had a new CC issued) and Im glad I did because a lot of people have had this SAME PERSON charge their cards these exchange rate fees over and over and over and most have never recieved their products.
I tried calling the phone number yesterday when I started looking into all of this (4-23-2018) becuase I hadnt ever gotten the second pair and the number doesnt work. Now this website has THOUSANDS of different styles of shoes and is extremely well made, so I was a bit shocked that I couldnt call someone. I emailed them. Someone in China did email me back and said that I did NOT order from a SCAM site and that if I DID in fact order from them, I certainly WOULD be receiving the rest of my order, and asked for my successful order number, which I gladly provided with my return email to them. I also asked for a phone number that worked that I could call and speak with a real person in real time and go over my entire order and get it resolved quicker than email, for the second time.
They emailed back again after confirming my order number I assume and had some excuse about how the workers at the logistics facility went on strike over a payment issue which delayed mailing the orders and they felt they were close to a resolution and I didnt need to worry. They were sorry for the delay and were working hard to resolve it. Riiiiiiiiiiight. My phone number request was ignored for the second time.
I emailed back and asked what it was that I was supposed to do at this point? My order has been paid for through the CC Co. And I didnt have my entire order and it wasnt cheap to begin with. At 3:46 AM they emailed back and again, assured me they were close to resolving the issue by finding a new logistics company and hoped you (I) could wait a little longer... but when I emailed them back when I woke up my email was immediately returned from a China postmaster thingy/ undeliverable. So I copy and pasted my email and used an email address I had NOT been contacting them through and informed them if it didnt get returned from this address I would know at that point they had blocked me and WERE, intact a SCAM. Low and behold... IT WASNT RETURNED.
There is complaint after complaint after complaint about this guy online and until I recieved my order and got the info off of the shipping label, there was no way for me to know. He also runs some other sites that have complaints on this forum as well. Just save yourself the headache and MONEY because this cat certainly is NOT legit.

Kristi Has Earned 7 Votes

Kristi K.'s review of Storesuper earned 7 Very Helpful votes

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Thumbnail of user christ484
1/29/20

Avoid this site - it is a complete scam It is actually wujinzhao baicheng village 145 from...