Kristie M.

I spoke with a woman with an Indian accident named "Abigail" that refused to cancel my membership AND refund my payment for the month because I didn't ask for a refund at the very same time I asked to cancel. Ironically, I told her I wished to cancel and as she cancelled my subscription I asked about the refund. She refused because of the "timing" of my request! When I told her I was contacting the Better Business Bureau since I just made a full month's membership payment on the 16th and I was cancelling on the 26th of the month. After threatening to report their business tactics she offered a "one time refund" as a "courtesy"! No Abigail, that is called BEING HONEST and not trying to pocket 30 days worth of a premium when I have only used 11! Wow! Excellent service White pages!