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I ordered a pack of cards, a stone, a magnetic photo, and 2 tshirts for what I thought was a good deal. I was very excited about the tshirts I designed for Christmas until they came in. The ink looked as if it faded the farther down the shirt it went. So disapointing. I checked into the return policy and sent a request. They then started emailing me to an old account I had to fight tooth and nails to get into. The response I got was that they cant refund me because I wanted to change the design I never said that I said quality was very poor. So I dont have time now to go thru snother company without paying an arm and a leg in time for Christmas. I did give this company 2 stars because all my other stuff turned out ok hiwever I will not be using Zazzle ever again!
Kristi D.'s review of Zazzle earned a Very Helpful vote
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Hello Kristi,
I am so sorry to hear about the print errors with your shirts. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine