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Kristi B.

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1 Review by Kristi

Yves Rocher

  • Yves Rocher

“Stone age company”
6/5/17

I ordered from Yves Rocher once back in the 90's (via catalog), and back then you expected slow processing time and shipping. Their site is complicated and their customer accounts online are impossible to navigate. You can't track anything without a customer number, and you can't get that number until your first order arrives, or 24-48 hours later via phone/customer service. 10 days is a long wait even for overseas packages. I'm not sure where YR USA ships from, but you'd think that they have a warehouse somewhere in America since it's 2017.

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