They took around one and half month to get repaired my mobile. They will always tell you this process took about 7 to 10 working days. And there are 5-6 processes through they claim mobile insurance. So overall it takes near about 40 working days which is near about 55 days which is not acceptable. They at least doesn't update delayed status also. I might have given zero star rating if possible but it's not possible. This is the worst service in life time.