Signed upto them last year (2012). Their website analysis tool was quite good and we managed to fix a few problems there. We paid extra for their rapid backlinks - these are articles written by people where English isn't their 1st language hosted on websites that I've never heard of and half the time these websites couldn't be accessed just returning "domain not found" type errors. I think there is only about 3 or 4 people in the company as always end up speaking to the same person. They did eventually fix the links only for other ones then to break and they would also give us extra free links. This company isn't out to rip you off, but our website ranking did not change. At the time we were very disappointed and thought it was just bad luck in picking this company, but the next one we used was no better.