I recently sold my engagement ring on this site for 1600$. The original price was 3500. I listed photos of the ring along with the enhancer/engagement band but in the description i said " engagement/enhancer band NOT included". The ring was sent to poshmark headquarters first and was approved then sent to the buyer. The buyer sent a request for return in right away stating that i didn't include the engagement band. UM IT WASNT INCLUDED lol. Poshmark approved her return. How ridiculous. Why would you approve a return when the description clearly state that the band was not included. I tried calling customer care to find out they don't even have a customer care. I wanted to make sure the buyer includes insurance on the ring to make sure it is safely returned. There is not guarantee that this buyer will even send my ring back. So now i sit and wait a few days before christmas to receive this ring back and will have to re list it somewhere else because this site is a freaking joke and NOT safe. Please do not list expensive items on this site. The 20% they take is too much. No guarantee you will every receive your money... thanks for reading. Wish me luck!