Kristen S.

So I ordered from Mac and somehow I made the same order twice. I called customer service with my issue. They advised me on how to return one of the orders. I got an email and printed the return label, brought my order to a Fed Ex pick up location, and within a few days my credit card was credited. I sometimes to to a local Macy's to browse products, but I really enjoy shopping online, as no one is looking over my shoulder! Excellent experience.

I've shopped on Etsy several times. For people who don't know, it's marketplace of thousands of sellers. I buy gifts for my daughter, as she's a huge beauty fan but she's vegan, and it's sometimes hard to find products that are cruelty free and vegan. I've had great results with the sellers I've shopped. However, be careful with clothing. I bought myself a few t-shirts, and one was only in men's sizes. I got a larger size, as I didn't know if it would shrink. It was a large and I barely got it over my head. And it wasn't worth returning, so next time I'll be more careful.
I've also started making candles. I bought some scents to add to them. I ordered I think 6 different oils. Only 3 came. I wrote to the seller, and after 3 months I gave up and wrote to customer service. I got a refund very quickly.
So. Overall, I like the site. And I will continue to use them, especially for beauty products.

About a month ago I decided that I needed so me things to spruce up my apartment. I've never shopped at overstock. Well now I guess I can't stop! I got some runners for the kitchen and living room. Amazing. Both are good quality, and look perfect. I also grabbed a lightweight blanket for the summer. Excellent! I didn't know they sold clothing too! I ordered a few t shirts that haven't arrived yet, but they should be here tomorrow. Shipping is quick! So the only thing I ran into that I didn't like. I ordered 4 curtain panels. I ordered grey patterned that looked really great on the site. But when I got them, they are more like sage. So I wrote a review on the site, and when I took a pic, they absolutely look grey even when I took the pic. So I called them to find out about returning them. All I need to do is open the email they sent me, pop the curtains into the package, and bring it around the corner from my house to a UPS return shop. They will scan the barcode that overstock sent me, and when they get my package they will reverse the charge. So easy. I will continue to use them.

I can't say enough about Macy's.com. Firstly, all cosmetics orders always have free shipping! Whether you order $10 or $100, it's always free shipping. I love that! They have great sales all the time, and they have lower end brands that they dont carry in the stores. I recently ordered some shoes and clothing. The shipping was quick. I am really impressed and now I know that k dont need to go downtown to pick up what I need. Thumbs up people!

Ali express is a marketplace with everything under the sun. The prices are great but I have 2 issues. First. Everything seems to come from China. I don't read Chinese. So I have no idea of what I bought is what is advertised. Second. The shopping time is ridiculous. I waited for nearly a month for an order. Also, be mindful of buying brand name products. In not sure that they are truly what is advertised. Be aware! Things may not as they seem. If it's too good to be true... it is.

I recently moved and needed some new household items. I had no time to shop in store, so I did my shopping online. I changed my address so it would be delivered to my new place. I was happily surprised to find that my items beat me to the new house! The day I moved in the package was waiting for me. I was worried, as one of the items I ordered was a shower curtain and liner. I also love that there are always coupon codes available all over the place. Or, you can use the 20% off coupon that always come in the mail, or in the newspaper. Very good experience.

Walgreens.com is an easy to navigate site. Lots of products not available in store. I like that when you order online you still get points as you would in store. I've never dealt with the pharmacy online so I can't speak in that service. But I love the selection of products. Excellent beauty section!

I order from Amazon very often, at least once a month. I love the selection of items that I can browse. I've ordered everything from shoes to make up. I am not a Prime member, but I should really sign up, as they have great perks for shoppers. If the item I order is shipped by Amazon, it's pretty much guaranteed that the order will arrive within a few days. But if its offered by a sub contractor it may take a little longer. I have only had one bad experience with a shipment. I ordered an eye shadow palette that arrived broken. I snapped a pic and sent it to the seller and my Amazon account was credited that day. So I love Amazon!

I've ordered from elf several times. My local drug stores don't have a very wide selection of elf items, and it's a bummer cuz there's a cvs about 100 steps from my door. Anyway, i'm not in love with their site, it's not really easy to navigate. But what i do like is the check out section. They are very thorough and ask over and over if the shipping address is correct, etc. the last time i ordered was during Christmas, and there was not only a good sale, there were coupon codes all over the place. So i was able to buy more than $60 of items for less than $25. And free shipping. So i was quite happy. The order came complete, and everything was packaged well. I had moved since my last order, and was using a new card to pay for it. I didn't mind the extra few minutes at all.
I will for sure use this site again.
It's refreshing to be able to buy drug store products at actual drug store prices. I hate paying up to $18 for a face primer when i can get one delivered to my home for $6. In this case you don't get what you pay for... you get much more.

I absolutely love shopping through the web site. The selection is great, much better than going into the store. Sales are really good, and if I can't find what I'm looking for sale wide I use one of the coupon sites to save. I've been using Sephora for many years, and I've never been disappointed in the products. However, sometimes I go into the actual storefront if I wanna be sure about the colors of something, especially a foundation. My shin tone is fair, but I have tons of freckles and I don't wanna order something too dark for my tone. I agree with a lot of the reviewers about the rudeness of employees. A lot of them are awful. But I know enough about what I'm looking for so I usually shoo them away. The products range from pretty affordable ( Sephora brand) to very high end (around a hundred bucks for a palette). For most customers shopping is free after $50. That's easy to spend at Sephora. My biggest issue is that they don't offer more affordable brands. I will choose Ulta over Sephora for this very issue. Sephora also has great sales around the holidays, which makes my shopping easy. I have only had to contact Customer service once or twice and those calls were about gift cards that I tried to redeem. I will continue to use Sephora online happily, but I do avoid the storefront if possible.

I am so surprised that so many people have had problems with colourpop. They are a newer company, they just celebrated their 3rd year anniversary. They had a sale with free shipping anywhere in the US, no minimum purchase. They also threw in a free limited edition super shock shadow called, i think, birthday cake. I ordered twice. So i had an extra free shadow which i gave to my neighbor.
I find the quality of their products to be excellent, and very price friendly. I haven't had to deal with customer service (yet) so i can't comment on that. However, there have been times that there was a message to customers saying that due to a higher than normal amount of orders, things may take a few extra few days to arrive. I was fine with that, as there is no colourpop actual storefront.
So imma say that i order from colourpop around once a month, maybe a bit less. Maybe more when there's a good sale. The colors really do pop! I would recommend that all y'all ladies give this company a shot. You would very surprised at the quality of the things, as well the amazingly low prices... yes ya can still get a lippie for $5!

I've been using Ulta for years. The online store is so easy to use. The points I've earned toward $ off orders really helps out. They usually have free shipping@ $50, but sometimes I get it at $35. I'm not sure if its just for members, but I'm pretty sure its between thanksgiving and Christmas. Excellent price range of products. You can order NYX cosmetics on the low range all the way up to high end products like Lancome.

I've been ordering from wish for a long time. Personally, my only complaint is length of delivery time. I've often waited for like 10 weeks for an item. And if you aren't aware, there are hundreds of sellers, so keep that in mind as you receive each item separately. Also many people complain about sizes of things. Everything. So read the sizes/amounts of things which are always in metric. Get out your metric conversion done so you're not surprised. Pics of items are not accurate. So... if you order don't forget these tips. Also remember that clothing sizes will always be super small. I weigh about 115 and I'm 5'2. I would need an xxxl t-shirt. Just saying.

When this popped up after an eBay purchase, of course I checked it out. When I read the FAQS I decided that it wasn't for me, as the cost is $12.99 a month. I don't pay that much per month for shipping. But for someone who does that much online shopping, it is a good deal. People... you NEED to read the info given to you before ya start signing up for stuff! To anyone who says they didn't know what they were signing up for, buyer beware. If you only see "free $10" that's your fault. Read. Everything.

So I've been getting $20 off $50 from instacart for ages. So tonight I decided to order some things from stop and shop. I was having a terrible time navigating the site. I've actually put my info in a while ago, but never ordered. So when I ordered tonight, I had a hard time changing my debit info. I also couldn't understand why they would put a hold on my card for 3-5 days AFTER my delivery.
I did a webchat with someone, but I think he/she just give a flip because they asked me to do a few things to remedy the debit info, and while I was doing that they ended the chat...
So I called. 'Michelle" was rude, impatient, and snippy. Ex. There's a page on the app with card info. I fixed that. Then there's another place to put in your name email addy and phone#. It was already there, but she continued to tell me that it wasn't. I asked her if she was insinuating that I was a liar. She rudely said no. I was about to take a screenshot, but suddenly she could see it. Without me doing anything.
Finally, there's a spot to add a tip. I dont like to do that. I prefer to tip in cash so I put in 0.00 for the tip. Wouldn't ya know it, it changed itself and made a tip.
Lastly. They put a hold for some amount of money until 3-5 days after delivery. Really? I will never order from them again. I'd rather walk barefoot in the snow. Uphill. Both ways to the market.

I need a new couch. So I went online and found one that I didn't research as well as i should have. I have seen affirm for a long time on several sites, but never looked into it. So I did minimal research into affirm and signed up. Immediately after my purchase, I found out that the item I bought wasn't for me. So I cancelled the order within an hour. Long story short, I had to fight with the vendor and affirm for 5 days. Then I got a bill for an order that I had cancelled. But the vendor, who I had been in touch with for days, hadn't "officially" cancelled... Smh. Meantime, affirm is having none of my evidence that I've cancelled. Before I lost my mind and after days of going back and forth, I got the order cancelled, again. Within a few hours I got an email from affirm confirming my cancellation. I think the vendors are in it together tbh. I've never had to cancel an order more than once before. And reaching affirm on the phone isn't a thing. Be very careful, people. Be positive about your purchase!

I have been looking for a couch for a long time now. Ive done tons of research, and finally found something that I like that's on sale! Sounds good right? Nope. I signed into the Ashley furniture site to finalize the buy. So I'm on a 5' screen phone. The top third of the page is just search bar that restricts the view of the products and the bottom half of the page is a tab for financing. It continually pops up in front of the products, completely limiting my view of the products. I spent about 5 minutes trying to dismiss the tab. It wouldn't go away! So I tried on my 10' tablet. I had the same problem! So I guess I was so annoyed that I wrote a sort of terse email saying that their site was difficult to navigate, and that although I think that I finally found a piece that I liked, I couldn't see the darn thing due to the cluttered page. So I got an email back pretty quickly. The sales rep said that she had tried to call me and that they would be happy to help me check out. But that wasn't the issue. I just wanted to see the entire piece! Anyway (sorry about the book I just wrote lol) clearly no one actually read my email, as I told them I would be shopping on Wayfair. So I can't recommend this site. If you are interested in buying from Ashley, you should absolutely go into the store (which I hate).