I've been a loyal customer for years. There have been frequent issues from poorly packaged boxes that resulted in damaged goods, to the wrong items being sent, to the most recent and reason they no longer have my business, the information on the website regarding their autoship was incorrect and is still incorrect indicating a box is to be sent that has already been sent and did not reflect the changes I made to my order. Their customer service is very lacking, I never felt valued or appreciated as a customer who has spent thousands of dollars with them, and their suggested resolutions to the issues were never adequate. Recently their stock is low and I've found better prices elsewhere. Don't do business with them.