Bought my husband a watch and I'm extremely disappointed. Watch is not as depicted on the website. When I called customer service they blamed the olive ash wood for not having pigmentation in the hour markings... hmm well on the website it clearly has the hour markings and the logo filled in with colour/stain. It's a nice watch otherwise but they failed in the most important part of the watch, the face! Offered $10 or I could send the watch back to them, have the markings filled in and then they send it back which I just don't trust them to do that fast enough. I'll have to spend the extra money now to have a local professional watch marker do it. Added photos for comparison.