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Kristen H.

  • 1 Review
  • 16 Helpful Votes
  • 0 Thank Yous

Experience: Education

Member since August 2018

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1 Review by Kristen

My husband died last year. He had a Chegg subscription I didn't know about. I confess I should have investigated sooner, but subscription companies have a corresponding responsibility to stop a subscription when there has been no activity on an account for a period of time. His last semester ended May 2017. I checked my husband's email and there was no notice of any reoccurring charges. I finally got a rep from the company. They refunded the last 3 months but couldn't do anything for the other year we were charged where there was literally no account activity. They owe me $180 + interest. $#*! Chegg.

Kristen Has Earned 16 Votes

Kristen H.'s review of Chegg earned 16 Very Helpful votes

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