My husband died last year. He had a Chegg subscription I didn't know about. I confess I should have investigated sooner, but subscription companies have a corresponding responsibility to stop a subscription when there has been no activity on an account for a period of time. His last semester ended May 2017. I checked my husband's email and there was no notice of any reoccurring charges. I finally got a rep from the company. They refunded the last 3 months but couldn't do anything for the other year we were charged where there was literally no account activity. They owe me $180 + interest. $#*! Chegg.