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Kristen F.

Contributor Level

Total Points
81

1 Review by Kristen

  • Zazzle

12/20/16

I ordered items that were expected by 12/19 and they still show making! These are for co-workers that I will not see again until after the holidays and makes me look really bad! I have used Zazzle before and never had an issue but it seems from the reviews that they are certainly having some issues this year. I am now on hold with customer service with an approx 45 minute wait! Don't put expected dates if you can not make them -

So I waited over 45 minutes for them to hang up on me! WTH
Back on hold again for another 40 minute wait!

Service
Shipping
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Zazzle S. – Zazzle Rep

Hello Kristen,

I am so sorry to hear about the delay with your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. We understand that you have already spoken to one of our representatives. We will have them follow up with you via e-mail.

We look forward to assisting you further!

Thank you,
Christine

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