I've tried for a couple months to find out when my product would arrive. Original order said it would be delivered the last week of May. Even received an email 2 weeks in that said "your blinds are being made". Lies lies lies! I've tried to call this company so many time in the past month. You sit on hold for several minutes only to be disconnected. I work in retail management & understand these are deferent times. Luckily I work for a company that will be around long after this pandemic as we speak & answer to our customers knowing they are the only reason we exist. This company does not return phone calls or emails. DO NOT EVER ORDER FROM THEM! I still get their sales emails daily trying to get more people to send then money. You've been warned. You will not be happy with this company!
Hi Kristen, I'm so sorry you've had such a frustrating experience and it's been so difficult to get a hold of our team. We're currently experiecing increased call volume and longer hold times due to COVID-19 and I'd love to look into this and help anyway I can! Please send me a message at SocialCare@AmericanBlinds.com and I'll look into this for you! -- Katherine R, American Blinds Social Care Team