Kris T.

My order never made it to my house and it was automatically returned to shipper. The FedEx tracking number stopped tracking it once it was labeled as return to shipper and when I reached out to them, they indicated I needed to reach out to the company that shipped it.

I tried reaching out to Parts Geek multiple times via email and via phone to figure out what happened/if I could get it resent or refunded. Both phone calls ended with being hung up on and I have yet to receive a response via email. The customer service is a joke. I just want my part or a refund, I don't understand why it needs to be this complicated.