I had ordered a young female striped Kenyan sand boa on Wednesday, got my tracking number, and she was here Thursday morning 9:20 am! Every thing was perfectly packaged, and she's a beautiful healthy gal, but the only thing I wish would have been different was there was there was no paper of when she last ate, and in the package there was what seemed to be a cold pack, and not a hot one. Other then then great, and friendly company, with great communication. If you are considering ordering from here, do it!,