Called Chapters December 28,2020 to see if I could pick up 2 books in store... the lady I spoke with said there's no in store shopping because of Covid-19. Because I live 20 minutes away I asked if they have curb side pick up and the lady said, yes but, I have to order on line and pay on line. I went onto the Website and ordered my books that were "In Store" and was told I could not receive curb side pick-up and had to wait for shipping. Because I live so close I ordered my books to be shipped thinking it wouldn't take long...! While tracking my shipment I'm told its going to take 10 days! I don't understand why we cannot order books that are in store and have curb side pick up. I won't be ordering books from Chapters EVER! Lost another customer!