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Kris K.

Contributor Level

Total Points
81

1 Review by Kris

  • Eyebuydirect

5/25/19

Good value but cannot handle requests for specifics around reading prescriptions. Support people don't understand how biofocal prescriptions work when split for reading/computer.

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Leo L. – Eyebuydirect Rep

Hello Kris,

We do understand your concern about how we do your prescription.

We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.

We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com.

Thank you and have a great day!

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