krishna P.

I m Krishna Parmar. I have ordered one top from snapdeal, Order ID is *******4814 on 09/10/2016. But material was not good that i expected. So i had make refund request for this item. I m failed to return in first attempton 16/10/2016 because it was sunday. Courier man using bad words that u will not get refund tomorrow. Then i had spoken that i will going to complain about this to your customer care then he told me that you can do whatever i don't care. Then he run away. "What a bad behavior of him." He must have to guide me what is next procedure. Then i called in customer care and rescheduled on 17/10/2016 it with the help snapdeal customer support. But courier partner not came to my address again and close the request without any confirmation call or message.

Than again i rescheduled 18/10/2016 the pickup schedule. The courier partner was changed. Then i thought i will be done. But once again they close my request without any confirmation. My order status shows me that "pickup scheduled". So i was waiting. I have called customer care 15 to 20 times every day i called them. They said ya mam we have surely done it today or 2 or 3 working days. But no one is coming. I fed up and mail to customer support. They only revert me "We are eager to resolve your concerns and will contact you within a maximum of 24 hours. We'll either call you from *******500* or email you regarding your request." but still i don't have any call or mail.

Worst Service Ever! Do not expect it from u snapdeal