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M/s Trans Asia, M-1, Main Mehrauli Road, Hauz Khas New Delhi, INDIA
I purchased a handwoven Kashmiri Carpet from this company as per following details. Date of Purchase; 11. 4. 2016 Size of carpet: 12'x9' Silk on Wool Kashmiri Carpet Cost: *******/- Discounted Net Cost: *******/- Person who Dealt: Mr. Hanif Mir Delivery: The carpet was to be delivered in USA on F. O. R. Basis meaning all charges up to Door step were included. Review: The Carpet was delivered within 10 days. But the piece sent different & small in size: 10.5'x8' only. When contacted Mr. Mir said he does not know how it happened & size does not matter and now he can not do anything. The piece sent is of no use to me as it does not suite my requirement. Now I am really amazed to find an invoice for $93/- from FEdEx for custom & other charges. When tried to contact no reply. This is a clear case of Cheating & Fraud. While dealing he repeatedly insisted on Trust and would say this is business of trust & we will not have any issue. I stand cheated & my purpose has been defeated. But Customers must be aware about this Company.
M/S TRANS ASIA Main Mehrauli Road Hauz Khas New Delhi
I purchased a handwoven Kashmiri Carpet from this company as per following details. Date of Purchase; 11. 4. 2016 Size of carpet: 12'x9' Silk on Wool Kashmiri Carpet Cost: *******/- Discounted Net Cost: *******/- Person who Dealt: Mr. Hanif Mir Delivery: The carpet was to be delivered in USA on F. O. R. Basis meaning all charges up to Door step were included. Review: The Carpet was delivered within 10 days. But the piece sent different & small in size: 10.5'x8' only. When contacted Mr. Mir said he does not know how it happened & size does not matter and now he can not do anything. The piece sent is of no use to me as it does not suite my requirement. Now I am really amazed to find an invoice for $93/- from FEdEx for custom & other charges. When tried to contact no reply. This is a clear case of Cheating & Fraud. While dealing he repeatedly insisted on Trust and would say this is business of trust & we will not have any issue. I stand cheated & my purpose has been defeated. But Customers must be aware about this Company.
Public - in the last week
Tip for consumers:
Really helpful & create awareness
Quite helpful site
Dear Krishan G,
We apologize for leaving a unhappy shopping experience at banggood.
For the size problem product, please kindly send the photo/video evidence to this link http://www.banggood.com/Contact-Us_hi111 and our technician will offer you the best solution in 48 hours.
As for the tax, please kindly have a check on this link: http://www.banggood.com/Taxes-And-Tarrifs_hl19. Have a nice day!
Best regards
Banggood Team
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This store is a COMPLETE joke! They don't honor their price adjustment policy! I purchased MANY...
Hi dear,
Thank you for ordering from our website. We’re truly sorry for letting you down.
We cannot find any effective information through the information you provided. We also do not have any customer service called “Mr. Hanif Mir Delivery”
Please give us your correct order number that we can help you as soon as possible.
Please reply us as soon as possible. Looking forward to your reply.