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1 Review by Kris




This is the second time that I had placed an online order and this is the second time for terrible customer service and never arriving products.
I am beyond disgusted at the response " ma'am there's nothing we can do, it's out of our hands. Seriously Carter's, that's your response to your customers?!?!?!? Absolutely terrible!!
Also, if FedEx is the root of your problems, then why don't you get an different logistics company. For God sakes, stop blaming everyone else and take some responsibility for your cs and products!

I honestly hope my recorded phone call gets into someone's hands that respects customers and wants to make things right. If I hear "Ma'am, there's nothing I can do, I apologize, but it's out of our hands, shipping is 3 to 7 business days. I'm going to blow my top!!

Kris Has Earned 4 Votes

Kris H.'s review of Carter's earned 4 Very Helpful votes

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