kris b.

I have really been put off by BE 2 Customer Service and I am beginning to wonder if all the online complaints and warnings are legit.

Issue 1 -Nobody really addresses one's issue. I just keep getting emails telling me someone will get back to me.

The whole process has now left me worried and suspicious about how I will be able to cancel my membership, even if I were to proceed to try out the site. On that note I would like to delete my profile.

Issue 2 - the little feedback I have received (once!) was really unsatisfactory feedback:

Issue 3 - why does it say that I am a premium member, when I am still only in the process of completing my profile?

Issue 4 - why can I not see my account details in relation to my membership?

Issue 5 - why do I not have access to going back to certain parts of my profile to change them - for example, correcting that I am male?

Issue 6 - when I complete my profile, will it automatically be anonymous, or will that only happen when I am a premium member? No one has gotten back to me about this question.

Issue 7 - your system says before I delete my profile, I should contact you if I am a premium member, how is that possible when no one gets back to me?

Kris