This Co is the only one I Would do business with tried Pet Co online once WHAT A JOKE Orded a parrot stand that said it was in stock after a week when I tried to check in the status it was still processing but was all ready taken out of my checking account. It took me 4 days to get in touch with Pet Co.! When I did they told me it had to be manufactured REALLY! So I asked for a refund it took 2 weeks after 8 calls for them to refund my money. DO NOT ORDER FROM PET CO. PET MOUNTAIN IS MORE RELIABLE AND HONEST... KrisAnn