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Kram N.

Contributor Level

Total Points
86

1 Review by Kram

  • BJ's Wholesale

7/20/20

I've been a paid member of BJ'S Wholesale Club on and off for 25 years. I always hope for the best, but have come to expect the worst. Keeping the few staples in stock that I buy has always been hit and miss, but in this current coronavirus era, their supply chain seems to have fallen apart. Every other store I patronize from small to large has done a better job of keeping items on the shelf. Customer service blames "the manufacturers" even though the same items are available elsewhere.
Because my BJ's is a special trip I call ahead to try and verify if the few things I need are in stock. Even when I'm assured that something is available, it often isn't. And there is literally no way to tell me as a customer when something might be delivered because management says they are completely in the dark as to what will be on any delivery truck on any day.
I believe that when my current membership expires, that will be it.

Kram Has Earned 6 Votes

Kram N.'s review of BJ's Wholesale earned 6 Very Helpful votes

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