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KP K.

Contributor Level

Total Points
82

1 Review by KP

  • Roommates.com

4/1/17

Contacted Roommates.com, and btw, there is no phone number as they can't be bothered to talk to you, even when you're a paying member, so be prepared for that. Anyway, Roommates responded quickly to my written communication, I'll give them that. But, then they tell me that there is no way to block anyone who is bothering the heck out of you, filling your inbox with junk. Yes, there are many spammers on there and others have the same problems. So, I have to wade through valid replies and junk spam that this site isn't skilled enough or doesn't care enough to allow one to sort out or block. Their lame response to me was, and I kid you not LOL, to tell ME that they ask that --- I --- stop sending THEM messages, and that they will request that the spammer stops sending me messages. Just great. Plus, I had to ask them twice, because apparently, they didn't understand the first time I wrote to them. Unbelievable.

Thumbnail of user jessicar18
Customer-Support -. – Roommates.com Rep

Hello,

Roommates.com is an email based website and we keep our prices low by not having a call center. We are glad you got a response quickly through email correspondence.

The system does not have an option to block a member unfortunately, but we are working on upgrades to the site. Your suggestion will definitely be taken into consideration for future site improvements.

If someone is bothering you on the site we do send a notice to both of you requesting that communication cease.

Hopefully the site works well for you in regards to finding a roommate. If you have additional questions please contact us at support@roommates.com.

Roommates.com Support

KP Has Earned 2 Votes

Kp K.'s review of Roommates.com earned 2 Very Helpful votes

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