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K P.

Contributor Level

Total Points
87

1 Review by K

  • Banggood

9/8/16

Buyer beware...

I have ordered a lot of items from Banggood and generally I receive the items without any issue but the last order I made didn't turn out this way. I ordered a TC-R220 mini quad and when the item arrived it did not have any arms, just the body/frame.

I completed the form and forwarded photos of the contents of the shipment as I was directed but that was 3 days ago. I have not had any response to my email's and it appears that they have no intention of addressing my concerns.

At this time I have made my last purchase from Banggood and guess you can say I've learned my lesson. You get what you pay for.

Sad when you spend hard earned money and the service you expect is just not there.

Hopefully no one else experiences the same disappointment as I did.

K. PIKE

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Katherine L. – Banggood Rep

Dear K P,

Thanks for your all years support and please accept our sincerely sorry for any inconvenience we caused. All of the products are checked strictly before shipping.If we missed something in your order, we should resend or refund to you without excuse.So sorry if we didn't reply you in time, this is not in line with the principle of “customer first”. So could you please tell us your order number, we will check it for you and find a reasonable solution.

Best regards,
Banggood Team

K Has Earned 7 Votes

K P.'s review of Banggood earned 7 Very Helpful votes

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