I went there for my first time and you would think that they would be nice to teens since they are really ones buying a lot of the games. The lady there was just a friggin smart alic. I said " Do y'all buy games? I have one." Then she interrupted me and said "We have to inspect the game first before I can give you a quote." She wouldn't even let me tell her the game was still in the packaging brand spankin new not even opened. Not ever going back there again.