Kortnee W.

Skip the dishes is a VERY dishonest organization that knows nothing about customer service! I ordered a meal and received the wrong order, due to this they refunded my total amount of $37.44, BUT THEN they charged my visa $18.60. I've explained to them multiple times that I've confirmed the charge with my bank and that they in fact did charge me $18.60 and they continue to say that they didn't. I've showed them credit card statements and all and they continue to deny it. I spoke with one of their customer service representatives "Kai" who told me I'm embarrassing myself by telling him/her that they did charge my credit card and my financial institution confirmed the charge, because they "didn't charge me anything" and then blocked me from being able to communicate with them. I've emailed the head office/ support management of this organization and have received no reply days later. Save your time and order from either door dash or Uber eats because I've never heard of a company stealing from the people that support them and then denying it. Do yourself a favour and delete your account and make sure you take all your credit card information with you as who knows how much money they'll want to steal from someone next.