Giving 1 star as there is no option for zero stars.
Totally unprofessional
1. The time you book holidays till you go, absolutely no interaction from their side and when u call, everytime a new person will attend
2. Will ask for money always on "urgent" basis
3. Will not give anything that is promised... On my Singapore tour, as per iternary I was to be given 3 star hotel but they could not find same so they said they'll give superior room in other hotel to compensate... But when I checked the room was nothing bigger than a bathroom with no ventilation. On cruise, I was informed I'll get balcony view room, but I m being given interstate room which is lowest version (this room details given only after I started my tour... so that then I have no option but to accept)
4. As per iternary by sales team, your included certain places but these were dropped in final one(here also final iternary Was shared just 4 hours before departure for tour so that again no option but to go ahead)
5. Overall worst experience, neither will book myself nor recommend others