K O.

1. Site says it is local, family owned, hand delivered, but that is disingenuous. It certainly is not local to Washington State, which was the zip code I entered. They may fill the orders through some local operation, but that didn't happen either. If a company advertises that they are local, then I expect to speak to the people who know the area, their available flowers, who can discuss my selection.
2. Same day delivery didn't happen - They did not contact me, I had to follow - up and then found out they weren't delivered. They "sincerely apologized" and said it was an... "internal glitch and the order was showing as sent out to our local location, and after further investigation we discovered it was not sent out".
3. I canceled the order since the recipient would not be available to receive the flowers on the date Troy proposed, and was given a cancel confirmation number.
4. That was 2 weeks ago, and the pending cc charge has now a been charged to my account. I contacted customer service and they apologized again and said they would make sure it is processed correctly but it would take another 4 days!
I'm not sure how they are allowed to stay in business. The BBB seems to have a body of complaints about them.
I have only posted one negative review, ever (re a deck umbrella I ordered), but this is either an extremely inept
Operation or dishonest. A waste of time and energy.